What does new users mean in google analytics?

A “new user” is a visitor who has never been to your site before and is initiating their first session on your site.
Or in other words, the number of users who interacted with your site for the first time.

Google Analytics users

Visitors to your website fall into two categories: those who have never been there before, and those who have. This is usually the difference between new and returning visitors in Google Analytics, and it’s a useful data point to understand who is visiting your website.
However, there is one thing about Google Analytics (or GA for short): the data from GA is not 100% dependable and will not tell you everything you need to know.

What are users in Google Analytics?

Users are visitors who have initiated one session with your website or app during a given time frame. When you log in to your GA account, the first indicator you see on the Home page is the number of users, which fluctuates depending on the timeframe you select (today, yesterday, last 7 days, etc.)

What is the difference between new and returning users?

According to Google’s tracking snippet, new users are people who have never visited your website; returning users have already visited your site.
When someone visits your website, Google’s tracking snippet searches their device for a tracking cookie:
  • If the cookie is missing, Google adds one and deems the user to be “new.”
  • If the cookie is present, Google deems the user to be “returning” and initiates a new session.
Important note: We used italics in the statement “have never been to your website, according to Google’s tracking snippet,” since there are lots of occasions where visitors have been to your site before but Google’s tracking snippet doesn’t detect it and labels them as ‘new’ nevertheless.

How users are identified for user metrics

The Users and Active Users stats reflect how many people visited your website or app.
A unique identity associated with each user is delivered with each hit in order for Google Analytics to determine which traffic belongs to which user. This identifier can be a single, first-party cookie called _ga that stores a Google Analytics client ID, or it can be used in conjunction with the client ID to more properly identify users across all devices they use to visit your site or app. Read about cookies and user identification in our developer guide for additional information on identifiers.
Google Analytics began revising the computation for the Users and Active Users metrics in early 2017 to more accurately count users with a low error rate (usually less than 2%). The metrics can be found in your normal reports. With the exception of Unsampled Reports and BigQuery Export, which will continue to utilize the prior calculation approach, you may notice a tiny change in user count from the old calculation method (described below). The prior method is also used in the New Users computation.
This new calculation is applied to user data back through September 2016. If the date range for your report includes data from prior to September 2016, then sampling occurs. If you want unsampled reports that include data prior to 2016, then use the directions below to turn off the new calculation method.
As of August 2017, the new calculation is applied to data in Custom Tables.

We offer digital marketing strategies for:

SEO Budgeting

Each project is different. Some websites need constant maintenance and optimization, while others require minimal attention. This means that the price of SEO services is calculated based on the time and research required to obtain quality finishes. The SEO budget depends on the size of the website, the degree of optimization and the scale of optimization that a website, blog or e-commerce requires.

The level of optimization of a website considers the amount of research, technical analysis, keywords, link building and maintenance on and off the site.

For their part, web stores need more optimization than personal blogs to maximize traffic and conversion rate, so they need more comprehensive packages.

Finally, the optimization scale implies the geographic reach of the website, as it implies different tactics depending on the strategy.

Consider applying SEO to your website and making it the heart of your digital marketing strategy. Contact us to discuss how to multiply the income of your company.

Off-Site SEO

External SEO is concerned with improving the ranking of a site on search engine results pages through promotional techniques such as:
  • Creation of external and internal links. With the aim of generating web traffic as an additional source and developing greater value. This can drive more traffic to your website, increase reputation, and increase rankings.
  • Marketing in social networks and brand promotions. These actions involve strategy and tactics in social media, both in organic and paid actions to give boost, visibility, credibility and traffic to the website, blog and e-commerce.

On-site SEO

On-site SEO involves optimizing the content of the website, blog and e-commerce at a structural level to make it more trackable and friendly for users and search engines. Includes optimization of title tags, internal links and URLs.

Some On-site SEO actions are:
  • Include keywords in the URL, in case the plugins don’t.
  • Using short and precise URLs, with the recommended keywords.
  • Use keywords at the beginning of the title tag.
  • Use keywords in subheadings in the content of your notes, as Google also searches for keywords in the heading tags.
  • Optimizing images and alt text that describes what’s in the image helps to identify the images and media in your site content.
  • Use synonyms and keywords that would be relevant to search items. When Google presents search results, it also looks for synonyms for the main keyword and other accompanying keywords.
  • Use internal and external links. Internal links connect the content of one web page to another on the same website. On the other hand, external links connect the content of your website with another website, enriching the content and adding value to searches.

Keyword Research

Keyword research is about locating the most searched words and phrases by users. This means that it is essential to tag the content of your site so that search engines can easily locate them.

The keywords used should target frequently used search words and phrases that are relevant to your content and add value to searches. The more keywords that are used and the more relevant they are to users, the easier it will be to find your website, blog or e-commerce. Also, if your website has a higher reputation, it will also be more relevant and better positioned.

Also, it should be taken into account that the position of the keyword in the URL affects its ranking and that the length of the keyword also influences the web positioning. Shorter URLs are easier to find and obviously rank higher.

Technical Analysis

Technical Analysis SEO technical analysis involves an in-depth review of the technical elements to improve so that Google and other search engines can index and crawl your website, blog or e-commerce.

The most common trouble spots are:
  • Need to correct “crawling errors” that prevent Google robots from seeing a page on your website and therefore not appearing in the search engine.
  • Optimize your site so it can be easily viewed from mobile devices, tablets, and desktops. Let us remember that we are in times of “mobile first”.
  • Fix broken links and make 404 errors friendly. Broken links can significantly hurt your SEO ranking because users and Google will have a hard time reaching your site and cause a drastic decrease in web traffic and sales.
  • Verify if you have an SSL certificate and a site with HTTPS encryption, which implies the protection of your data and those of your users from malicious programs and trackers on the Internet. It is an excellent ranking signal as it guarantees a secure connection with Google and reduces the abandonment rate.
  • Optimize page loading speed. This is essential, since if your sites take a long time to load, not only will you have a bad ranking in the Google list, but your users will quickly leave the site and you will lose potential sales.

Preliminary research

Preliminary SEO research focuses on finding out what’s on your website. This checklist is the content you have and discover the best way to select relevant bookmarks to optimize your website, blog or e-commerce. It includes the topics of your content, the types of media present, and benchmarking, that is, researching sites with similar content.

The goal of SEO is to differentiate yourself from your immediate competition, making your content on your website unique. This means that if your website has valuable content and responds to organic user searches, it will be easier for web crawlers to find.

The research done dives into the website’s specific market and the audience it is trying to reach. This step takes many factors into account and is one of the most expensive considerations in your budget.

Custom Desing

You deserve to have your own custom designs. We’ll create a design that’s uniquely yours, with a brand message that reflects your personality and goals.

Capability Statement

The design of a Capability Statement is a challenge, you need to be concise to summarize all the important information about your company on one page, think of your Capability Statement as if it were your resume.


We create the brochure of your company, brand, product or service from scratch specially designed to show your value proposition to the target audience.

Business Card

Make your business card design stand out. We take the time to understand what you need so you can have an impactful card that will make your company stand out.

The Branding Kit

We make sure that our clients have a professional and unique corporate brand that allows them to promote their companies and increase their chances of success.


We take great care in every detail to make your brand unique! Our logos are handmade and then digitally designed, always thinking about the concept of the brand and target audience.